Shipping and Handling

Shipping costs Germany (excl. Islands (3) and forwarding deliveries)

Germany (2,3,4) 6,90 € plus packaging flat rate (1)

(1) one-off packaging flat rate 2,90 € (sales packaging is licensed in accordance with the 5th amendment to the Packaging Ordinance (Vfw GmbH - V.Nr D59635-2009-0360))

(2) from 350 € net value of goods the freight is omitted it is calculated only once the packaging lump sum. (Exception: shipping delivery for e.g. saddle stands, Hay Saver, displays, etc.)

(3) You are welcome to inquire whether an island surcharge applies for your. 

(4) For orders below 350 € net value of goods we charge 6.90 € for the first package, 3.95 € for the second package and from the 3rd package onwards 3.95 € per package plus a one-off packaging flat rate.

Shipping costs International:

Shipping costs zone 1: 9,90 € (5,6)

Countries: Belgium, Luxembourg, Netherlands, Austria

Shipping costs zone 2: 9,90 € (6)

Countries: Denmark

Shipping costs zone 3: 12,90 € (6)

Countries: Great Britain (excl. Islands, Scottish Highlands, Northern Ireland, Isle of Man, Guernsey and Jersey. Here a surcharge of 25,00 € will be calculated)

Shipping costs zone 4: 12,90 € (6

Countries: France, Italy, Lichtenstein, Czech Republic

Shipping costs zone 5: 14,90 € (6)

Countries: Poland, Hungary, Slovakia, Slovenia

Shipping costs zone 6: 16,90 € (6)

Countries: Bulgaria, Estonia, Finland, Ireland (except islands and Northern Ireland), Latvia, Lithuania, Portugal, Romania, Spain, Sweden

Shipping costs zone 7: 24,90 € (6)

Countries: Greece, Norway

Shipping costs zone 8: 9,90 € plus one-time 23,00 € customs clearance costs (incl. 5 customs tariff numbers) per additional customs tariff number 6,00 €

Countries: Switzerland

Shipping costs zone 9 --,-- € (6)

Countries: Islands, and third partie countries

(5) Full freight up to a value of goods of 500.00 €. Between 500 and 1000 € up to 2 packages with costs. From a value of goods of 1000 € the shipment is freight free. Excluded from this are freight forwarding deliveries.

(6) The shipping costs to islands and special zones, as well as shipping to third partie countries depend on the order volume and can therefore only be determined and communicated after the order has been received. If your postcode falls into a special zone you can ask us by e-mail.

The assignment of an own forwarding agency for third countries is possible from a deliverable value of 1000 €.

 The indicated prices are net prices per package.


The payment of the ordered goods will be made in one of the payment methods specified at the time of purchase.

Delivery time
USG reserves the right of partial delivery. Reduced shipping costs will apply for subsequent deliveries. As a rule, available items will be shipped the day after the order is placed.

Goods are shipped ex works Birstein.

We offer the following shipping methods:
• DHL Standard
• DPD Standard

We cannot guarantee the delivery times stated by DHL and DPD, delivery is usually on the next working day.

Insurance/ transport damage
The sender bears the risk of the shipment. The transfer of risk shall be deemed to have taken place when the item is handed over. Each consignment is insured by law with the value of the goods up to a maximum limit of 500.00 €.

Deliveries to non-EU countries
Deliveries to non-EU countries may incur additional duties, taxes and fees.


Status 01.02.2020